Riley Young

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  • Zendesk QA Swag Store Guide

    Welcome to the Zendesk QA Swag Store! This guide will walk you through everything you need to know about accessing, ordering, and managing your swag purchases. Whether you're looking for branded me...

  • Shipping Policy

    Thank you for shopping with ZDQA. We aim to provide a smooth and reliable shipping experience for our customers. Please review the details of our shipping policy below. 1. Processing Time All orde...

  • Returns Policy

    At ZDQA, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we are here to help. Please read our returns policy carefully to en...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...